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分析任務明細

匯出結果: PDF | Word | Excel

任務名稱
zabbix-0526
任務 UUID
86887f23-271b-449a-9f72-30b073b925df
狀態
completed
目前階段
completed
上傳檔案數
1
總大小
7,213,961 bytes
AI Provider
gemini-vertex
AI Model
gemini-2.5-pro
進度
100%

解析摘要

總檔案數
1
總解析筆數
66137
目前狀態
analyzed

Level 統計

Level 筆數
METRIC 20

代表性訊息

檔案 行號 訊息
zabbix_google.csv 2 HTTPS www.google.com(起點:塘岐國小) | https.response.time[https://www.google.com] | value=0.23
zabbix_google.csv 3 HTTPS www.google.com(起點:東莒國小) | https.response.time[https://www.google.com] | value=132.26
zabbix_google.csv 4 HTTPS www.google.com(起點:敬恆國中) | https.response.time[https://www.google.com] | value=132.75
zabbix_google.csv 5 HTTPS www.google.com(起點:敬恆國中) | https.response.time[https://www.google.com] | value=132.82
zabbix_google.csv 6 HTTPS www.google.com(起點:東莒國小) | https.response.time[https://www.google.com] | value=133.01
zabbix_google.csv 7 HTTPS www.google.com(起點:東莒國小) | https.response.time[https://www.google.com] | value=133.1
zabbix_google.csv 8 HTTPS www.google.com(起點:敬恆國中) | https.response.time[https://www.google.com] | value=133.11
zabbix_google.csv 9 HTTPS www.google.com(起點:東莒國小) | https.response.time[https://www.google.com] | value=133.2
zabbix_google.csv 10 HTTPS www.google.com(起點:敬恆國中) | https.response.time[https://www.google.com] | value=133.21
zabbix_google.csv 11 HTTPS www.google.com(起點:敬恆國中) | https.response.time[https://www.google.com] | value=133.21

AI 分析結果

AI 狀態
completed
Provider
gemini-vertex
Model
gemini-2.5-pro

一、摘要

本分析基於 Zabbix 監控系統匯出的 HTTPS 回應時間指標資料,共計 66,137 筆。資料記錄了從四個不同起點(塘岐國小、東莒國小、敬恆國中、敬恆國小)對 www.google.com 的連線回應時間。分析顯示,不同監測點之間存在極其懸殊的回應時間差異。

二、重點發現

  • 回應時間分佈極端:監測數據呈現明顯的兩極分化。來自「塘岐國小」的回應時間極快(約 0.23 秒),表現正常。然而,來自「東莒國小」、「敬恆國中」和「敬恆國小」的回應時間則異常緩慢,普遍超過 130 秒。
  • 多個地點存在嚴重延遲:超過 130 秒的回應時間遠超正常範圍,對於使用者而言等同於連線逾時或失敗。這表明從東莒國小、敬恆國中、敬恆國小到目標網站的網路連線品質存在嚴重問題。
  • 問題具有地點特定性:效能問題並非普遍存在,而是與特定的監測起點(來源)高度相關。「塘岐國小」可作為正常的效能基準,突顯了其他地點的異常。

三、可能原因

  • 網路路徑或擁塞問題
  • 防火牆或代理伺服器延遲
  • 監控設定錯誤(例如,超時)
  • DNS 解析緩慢

四、風險與異常

  • 服務不可用:如果監控數據反映真實使用者體驗,則表示從這些地點幾乎無法正常瀏覽外部網站,嚴重影響教學、行政工作及所有依賴網路的服務。
  • 監控數據失真:若問題源於監控設定,則監控系統未能準確反映網路的真實狀態(例如,是「極慢」還是「不通」),可能誤導管理者對問題的判斷與處理方向。
  • 潛在的網路安全設備故障:若延遲由防火牆等安全設備引起,可能代表該設備設定不當、效能不足或處於故障狀態,可能影響整體網路安全防護。

六、建議行動

  • [優先度:高] 立即驗證與隔離問題
  • [優先度:高] 審查 Zabbix 監控設定
  • [優先度:中] 檢查網路出口設備
  • [優先度:低] 擴大測試範圍

七、結論

監控數據揭示了一個嚴重的、具有地點特定性的網路效能問題。從『東莒國小』、『敬恆國中』及『敬恆國小』到外部網路的 HTTPS 連線存在超過 130 秒的極端延遲,而『塘岐國小』則表現正常。此巨大差異強烈暗示問題出在特定地點的網路基礎設施、出口設備設定,或是 Zabbix 監控本身的配置錯誤。建議立即採取行動,透過手動測試驗證問題,並同步審查相關的網路設備與監控設定,以快速定位並解決此嚴重影響服務可用性的問題。

上傳檔案清單

原始檔名 類型 大小 解析狀態 儲存路徑
zabbix_google.csv CSV 7,213,961 bytes parsed uploads/86887f23-271b-449a-9f72-30b073b925df/MxTa2dYgmPNZKygSig9cDndbggiI1HVFXwlMjcIP.csv

匯出紀錄

格式 狀態 檔名 大小 產生時間
PDF completed zabbix_0526_20260528114113.pdf 9,156,108 bytes 2026-05-28 11:41:15
WORD completed zabbix_0526_20260530033609.docx 4,058 bytes 2026-05-30 03:36:09
EXCEL completed zabbix_0526_20260530033611.xlsx 10,263 bytes 2026-05-30 03:36:11
PDF completed zabbix_0526_20260530033613.pdf 9,156,108 bytes 2026-05-30 03:36:15
EXCEL completed zabbix_0526_20260702201612.xlsx 10,263 bytes 2026-07-02 20:16:12
WORD completed zabbix_0526_20260702201614.docx 4,058 bytes 2026-07-02 20:16:14
PDF completed zabbix_0526_20260702201615.pdf 9,156,108 bytes 2026-07-02 20:16:17
WORD completed zabbix_0526_20260711174933.docx 4,058 bytes 2026-07-11 17:49:33
EXCEL completed zabbix_0526_20260711174933.xlsx 10,264 bytes 2026-07-11 17:49:33
PDF completed zabbix_0526_20260711174932.pdf 9,156,108 bytes 2026-07-11 17:49:35
PDF completed zabbix_0526_20260712180807.pdf 9,156,108 bytes 2026-07-12 18:08:09

分析選項

{
    "export_types": [
        "pdf",
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}

自訂提示

未提供

原始 result_json

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    "job_name": "zabbix-0526",
    "status": "analyzed",
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        "level_counts": {
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各檔案解析結果

檔案 類型 解析筆數 樣本數
zabbix_google.csv CSV 66137 20